Big thank you to JMS for inviting me to represent them to plan and manage the relocation of the Emergency Department (A&E to you and I) and the Acute Medical Unit into a new £38m facility. This included the management of the Trusts third party suppliers which included, Furniture, signage, specialist and general equipment, audio visual and specialist equipment commissioning teams.
The relocation was scheduled for a “live switch” at 4am on 25th November, which was a Wednesday, historically the quietest window of opportunity. This proved to be accurate, we went from 43 patients at 12.30am down to 9 at 4am. Within minutes of the new facility opening to receive patients, 4 ambulances rolled in and so the day began.
A successful relocation of the services, support services and staff into a much larger, state of the art facility serving the local community.
NSL’s former accommodation was becoming too small and fragmented for the needs of its mission-critical, multi-disciplinary call centre. Ideal new offices were located but these required complete refurbishment to meet the company’s objectives. NSL tasked Ray with securing buy-in for the move from key stakeholders, monitoring the refurbishment, managing the relocation, ensuring FCA and ISO compliance as well as supporting the production of a continuity plan.
Following his feasibility study and Board presentation, Ray created a Project Initiation Document to guide this challenging process. As CDM-C, Ray worked with all parties to allay any fears and concerns about the move and meet everyone’s requirements. Indeed, Ray managed the complete refurbishment and relocation process without any disruption to NSL’s service. He ensured that this much improved working environment was fully FCA and ISO compliant and produced a Welcome Pack giving employees all the key information they needed on the new premises’ layout, facilities and emergency procedures.
To help protect the future of this thriving business, Ray also worked with an NSL Team Manager to devise a comprehensive business continuity plan, which included increasing the resilience of the company’s voice and data communications.
Ray’s extensive project management skillset allowed NSL the flexibility of appointing him to additional roles as the schedule progressed, always safe in the knowledge that he could deliver. And deliver he did: Trevor Taylor, NSL’s Account Director, was delighted with Ray’s work which saw the NSL team make a smooth, safe and compliant transition into their excellent new facilities. Add to this the additional benefits of a professional and proactive project manager, and NSL can continue its excellent work knowing that it’s future continuity is protected.